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fearthecookie19's avatar
fearthecookie19
3 years ago
Solved

How to repair game

When Sims 4 opened in Origin I had a "repair game" option. I see no such button to click in the EA launcher. When I did a Google search it indicated there should be a repair game option under the '.....
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    3 years ago

    @fearthecookie19  Did you install Sims 4 through the EA App, or through Steam?  If the latter, I've heard from at least one other Steam user that the Repair function is gone, but you can repair through Steam instead: right-click on the Sims 4 tile in your game library and select Properties > Local files > Verify integrity of the game files.

    If that's not the issue, are you sure the EA App sees Sims 4 as installed at all?  I don't mean did you install it; I mean does the App say it's installed now.  If not, the App wouldn't allow you to run a repair.  If you can in fact launch the game, or at least try to, this isn't the issue either.

    The other thing you can try is clearing the EA App's cache:

    https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/

puzzlezaddict's avatar
puzzlezaddict
Hero+
3 years ago

@fearthecookie19  Did you install Sims 4 through the EA App, or through Steam?  If the latter, I've heard from at least one other Steam user that the Repair function is gone, but you can repair through Steam instead: right-click on the Sims 4 tile in your game library and select Properties > Local files > Verify integrity of the game files.

If that's not the issue, are you sure the EA App sees Sims 4 as installed at all?  I don't mean did you install it; I mean does the App say it's installed now.  If not, the App wouldn't allow you to run a repair.  If you can in fact launch the game, or at least try to, this isn't the issue either.

The other thing you can try is clearing the EA App's cache:

https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/

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