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Anonymous's avatar
Anonymous
10 years ago
Approved

I buy Sims 4 Get to work on wrong account

Hi, i really, really hope that you will give me an answer becuase i'm crazy!!!

Yesterday I buy Get to work by dad's paypal, but I buy it on wrong Origin acount and now i don't see it (becuase i don't have a base game on that account). So i wanna  my money back so I can buy it on right account. or my dad will kill me

8 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    Please contact an Advisor via live chat or phone for assistance with this issue:

    1. Click on the following link: http://help.ea.com/
    2. Make sure you are logged in (top right corner) and select 'Help with Game'
    3. Find the affected game (if it's an account issue select Origin)
    4. Select 'Next' at the bottom right
    5. Select your platform and then 'Next' again
    6. Select topic from the drop down and type in a short description of your issue.
    7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    I'm on chat all day and no one answer it!!

    i'm in Croatia and now it's 23:00 or 11pm

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    it's on english like everything else

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    give my money back! i'm really pis*** off right now and my parents too!  i'm sick of trying 100things.. where is the problem?!


  • crinrict's avatar
    crinrict
    Hero+
    10 years ago

    We're users here and AHQ is an public forum. Only a game advisor can help you.