Forum Discussion

Kidothewolf's avatar
5 years ago
Solved

I can't download origin, is there a way play Sims without the origin system?

Okay, to be completely clear, I got a device called Magnus (If that means something) but it has a windows 10 program (the pro education one, cause my school got me this computer) I have another computer but its has a broken screen And I can barely do anything without having it on a small screen. So yeah, thats where I downloaded origin and got the sims4. Now I want to change computers, but I can't download the windows download because some how its missing code. Help.

  • @Kidothewolf  Those files are part of the 2015-2019 VC++ runtimes, which Origin and Sims 4 both use.  So it's best to uninstall your current copies, if you have them, and download new ones from Microsoft.

    Click Windows key-i, select Apps, and scroll down to the Microsoft Visual C++ Redistributables.  Click on the 2015 (or 2017, or 2015-2019) versions, both x86 and x64, and Uninstall.  (Don't touch the versions from any other year.)  Then download and install new versions directly from Microsoft:

    https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

    You need both the x86 and x64 versions, but you can skip the ARM version, which is for a different class of device.  Restart your computer before trying to install Origin.

    @KatieCookie2011  If you're getting exactly the same error(s), try the above as well.  Otherwise, please post a screenshot of what you see.

8 Replies

  • Kidothewolf's avatar
    Kidothewolf
    5 years ago

    This is the errors

  • @puzzlezaddict i get the same message that kidothewolf gets, i have tried through steam... i get that message ( i play through steam on a different laptop) on my second laptop I cant get it it work, and I cant get the origin app, only the website. I have bought sims through steam and downloaded it, but just uninstalled it, and I am reinstalling it now to see if that fixes it. sims works great on my first laptop.
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @Kidothewolf  Those files are part of the 2015-2019 VC++ runtimes, which Origin and Sims 4 both use.  So it's best to uninstall your current copies, if you have them, and download new ones from Microsoft.

    Click Windows key-i, select Apps, and scroll down to the Microsoft Visual C++ Redistributables.  Click on the 2015 (or 2017, or 2015-2019) versions, both x86 and x64, and Uninstall.  (Don't touch the versions from any other year.)  Then download and install new versions directly from Microsoft:

    https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

    You need both the x86 and x64 versions, but you can skip the ARM version, which is for a different class of device.  Restart your computer before trying to install Origin.

    @KatieCookie2011  If you're getting exactly the same error(s), try the above as well.  Otherwise, please post a screenshot of what you see.

  • @puzzlezaddict thank you so much!!!! I got it finally, there was a few different things, not sure exactly what did it but "repairing" some of the c++ files must have worked 🙂 thanx again!!

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,393 PostsLatest Activity: 21 minutes ago