6 years ago
I cant get my free stuff
Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.53.115.1020 What e...
You can try claiming it in Origin instead. Just go to you Game Library, click The Sims 4 and then browse the Extra Content section to see if you can claim the Holiday Celebration Pack.
You can try reinstalling Origin to see if it asks you for UAC or Firewall permissions while you install it again.