Forum Discussion

ba_el_sto's avatar
ba_el_sto
9 years ago
Solved

I can't see the videos I recorded in sims 4

So I've been trying to record some videos in the sims 4 for awhile now with the V button, but when I go to Electronic Arts>Videos and click on the video I recorded it plays but it's just black and no...
pc
  • Phantomlover1717's avatar
    Phantomlover1717
    9 years ago

    You could try Windows Media Player.

Anonymous's avatar
Anonymous
8 years ago
Hello, I had the same problem. I have a Windows 10 machine. Go into your File Explorer icon, go to Documents, go to Electronic Arts, go to The Sims 4, go to Recorded Videos. Now right click on a video and you should see a option to "Play with CyberLink Power Media Player" and will have the latest version identified by a number. In my case is " Play with CyberLink Media Player 14". After choosing the Player you should be enjoying your video.
  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    8 years ago
    You are answering a 1 year old thread that has a solution with a solution that wont work for most people as Cyberlink software isn't a part of Windows.
    It is great that you want to help but please make sure your answers are relevant. But please continue to answer questions that you know the answer to.
    • yrsp2's avatar
      yrsp2
      5 years ago

      Hey, I had the same problem but im on a Mac. it only comes through as a mute audio file. I tried using another app on my computer to view it but nothing worked. Any ideas?

      (Edit - User downloaded Smart Converter for Mac, all other Mac posts split into their own thread and moved to the Mac forum here, Bluebellflora)

      • EA_Darko's avatar
        EA_Darko
        Icon for Community Manager rankCommunity Manager
        5 years ago

        Great to hear that you got it sorted @yrsp2.


        I'm going to lock this thread as it is quite old.


        Darko 

  • brenleedee's avatar
    brenleedee
    Rising Ace
    7 years ago

    This helped me thank you, I also have windows 10 and Cyberlink apparently came with my computer, and I could watch my Sims 4 videos on it!

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