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Anonymous's avatar
Anonymous
11 years ago
SolvedApproved

I CAN'T UPDATE!

So basically I'm trying to update my Sims 4 game but every time I try it says "We've encountered a problem. Please click Yes in the User Account Control propmt to continue". I don't understand what this means. And what's the "User Account Control prompt"? Somebody, PLEASE help! 

  • You should get a prompt from Windows. 

    Try starting Orgin as administrator (right click on the Origin icon and choose run as administrator) and see if that helps.

    Do you have a admin or local account on your computer ?

2 Replies

  • You should get a prompt from Windows. 

    Try starting Orgin as administrator (right click on the Origin icon and choose run as administrator) and see if that helps.

    Do you have a admin or local account on your computer ?

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    Thank you! It worked!