I have no sound - The Sims 4
I have no sound when I start my game. Then, when I exit my game it never actually exits and freezes forcing me to restart my computer. Even pulling up the Task Manager will not work. I have read ev...
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Yes, sorry for the confusion I understood what you were saying about the file. I was confirming that it caused the same behavior.
Also, yes not changing the settings works exactly the same.
All in all as long as the options file is deleted and I start the game it works fine.
If I do not delete that file is where the issue is. I have to delete it before I open the game each time.
If not there is no sound and it freezes/crashes my computer at exit.
The first run had no errors, the second gave this message -
Windows Resource Protection found corrupt files and successfully repaired them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.
The system file repair changes will take effect after the next reboot.
PS C:\WINDOWS\system32>
I followed the rest of your recommendations and did have a couple updates as well. A security update then a realtek update.
I did my final restart with high hopes!... but same issue nothing has changed.
@ToriBartlett Try doing a clean uninstall and reinstall of the graphics driver, as described in this article:
This is the driver for your card:
Restart when you're done and before trying to play.
If that doesn't help, do you have headphones or earbuds you could temporarily plug in? Even if the computer isn't in a convenient place for you to use them while playing, please at least check whether you have sound the second time you launch after deleting options.ini.
If that doesn't help or you don't have headphones, please run a new dxdiag and attach it to a post. I'd like to look for any errors that are new since we started troubleshooting.
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