Forum Discussion
We've confirmed that what @funkylaidy said is accurate: just ignore the prompts to choose a program after you've inserted disk 2, and the install will conclude on its own. 🙂
None of that helps to be honest but I do appreciate your responses but mine never installed. Someone else told me that it's the sountrack but I really have no idea at this point. Ea could have wrote soundtrack across it if that is the case or they could have given better instructions on what to do with disc 2. I already tried installing that disc into my computer, if it worked, I wouldn't still be having this issue with it.
So, I don't believe the problem is solved.
- Anonymous12 years ago
I'm still having the same problem as you with disc 2 even after reading all of these. going through the folder on my computer for the cd leaves me empty handed too, there is absolutey nothing i can even do with disc 2 besides read a bunch of zip files. my thoughts are maybe everything to be installed was taken care of by disc 1? i have no clue... but it's driving me crazy.
- Anonymous12 years agoI'm sorry to hear that.
After enquiring it seems that the 2nd disk indeed has install files on it too.
For now if possible for you, I'd advise to try downloading the game through Origin. I realize this isn't ideal or possible for everyone, but while we investigate this behavior, this is your best bet to get playing quickly.- Anonymous12 years ago
I have Sims 4 Premium Edition running on Windows 8. Put in first disc and ran it as suggested. When I went to put in the second disc that auto run file couldnt be found. I went into the Sims 4 files. 2 auto runs and a zip file. Clicked on the auto run file with the Sims green icon as with the zip file gives me lists of
where would you like the file to open into? Thats my question guys. Been waiting for this game for months now a cant even open it. I hope its not the start of things to come....as I love playing this game like everyone we want enjoyment not frustration. Im sure we all appreciate a quick solution to this issue. Disapointed. :womansad:I re booted didnt work.
- thecharsims12 years agoSeasoned VeteranI agree. I only saw a bunch of zip files as well. It is very confusing. I tried to instal disc 2 directly after disc 1 was complete and nothing happened so I set the disc aside. When I went in game, all the "extra content" that we're suppose to get with the premium edition had indeed showed up in cas and buy mode. Disc 2 never installed though. So what exactly does that disc do is what I'm wondering about. I will get a notification if anything installed and disc 2 did not.
I was also never prompted to insert disc 2 as disc 1 only downloaded via origin and completed fully. I can play my game just fine but the only content that I can really say I saw that did come with the premium edition are the animal hats and odd outfits like the hotdog and clown and a dunce looking hat as well. If there is any other content on disc 2 and others are not getting what they fully paid for like myself (whatever that may be) then I hope this issue is addressed as quickly as possible. Like someone said, we just want to play the game and have fun, not deal with the frustration. It sucks that I can barely download the game or load it up before already having problems with it.
And where's the soundtrack at? Like, I don't understand anything anymore lol- Anonymous12 years ago
If you're unsure whether you have the game completely installed, just right click the game tile in Origin and select "Verify Game Files" "Check for Updates". The game itself shouldn't launch without having downloaded the latest updates and checked it is complete.
Have you tried downloading the game through Origin?