None of that helps to be honest but I do appreciate your responses but mine never installed. Someone else told me that it's the sountrack but I really have no idea at this point. Ea could have wrote soundtrack across it if that is the case or they could have given better instructions on what to do with disc 2. I already tried installing that disc into my computer, if it worked, I wouldn't still be having this issue with it.
So, I don't believe the problem is solved.
I'm still having the same problem as you with disc 2 even after reading all of these. going through the folder on my computer for the cd leaves me empty handed too, there is absolutey nothing i can even do with disc 2 besides read a bunch of zip files. my thoughts are maybe everything to be installed was taken care of by disc 1? i have no clue... but it's driving me crazy.
I have Sims 4 Premium Edition running on Windows 8. Put in first disc and ran it as suggested. When I went to put in the second disc that auto run file couldnt be found. I went into the Sims 4 files. 2 auto runs and a zip file. Clicked on the auto run file with the Sims green icon as with the zip file gives me lists of
where would you like the file to open into? Thats my question guys. Been waiting for this game for months now a cant even open it. I hope its not the start of things to come....as I love playing this game like everyone we want enjoyment not frustration. Im sure we all appreciate a quick solution to this issue. Disapointed. :womansad:I re booted didnt work.
how do you install it through origin??
EA StaffHi @jessied407825,
The first step to download the game through Origin would be installing Origin itself in case you don't have it already installed in your computer. You can download the Origin installer from here: https://www.origin.com/store/download
Once installed, you would need to redeem your code in Origin for the game to appear in your Game Library: https://help.ea.com/en-sg/help/origin/origin/redeem-your-serial-code-in-origin/
Keep in mind each code can only be redeemed once, so make sure you are using the right EA account.
Finally, you can install it following these steps: https://help.ea.com/en-tr/help/origin/origin/how-do-i-download-my-new-game-on-origin/
Don't hesitate to ask if you have any questions! 🙂
-Mai
If you're unsure whether you have the game completely installed, just right click the game tile in Origin and select "Verify Game Files" "Check for Updates". The game itself shouldn't launch without having downloaded the latest updates and checked it is complete.
Have you tried downloading the game through Origin?
This solution worked for me!
I deleted anything of Sims 4 in add and remove programs then did this as someone else suggested on here.
I opened internet explorer and went to the www.Origin.com website but did not login. I clicked the little gear wheel in the top right corner of the browser.
Click Internet Options
Click Security Tab
Click Trusted Sites
Click Sites in the little box
A window popped up & had the origin web address in the 'add this website to the zone' box.
Click Add
Click Close
Then I installed it again as per directions and it worked out and asked for the second disc. Have been playing all eve so getting used to the new Sims.
The only thing once you click on the desk top icon it will open by origin having to use the internet. I was sure I heard you dont need the net with this new Sims 4. After reading a lot of posts I havent come across anyone talking about that point. On the upside it works this way.
