Forum Discussion
I'm still having the same problem as you with disc 2 even after reading all of these. going through the folder on my computer for the cd leaves me empty handed too, there is absolutey nothing i can even do with disc 2 besides read a bunch of zip files. my thoughts are maybe everything to be installed was taken care of by disc 1? i have no clue... but it's driving me crazy.
After enquiring it seems that the 2nd disk indeed has install files on it too.
For now if possible for you, I'd advise to try downloading the game through Origin. I realize this isn't ideal or possible for everyone, but while we investigate this behavior, this is your best bet to get playing quickly.
- Anonymous12 years ago
I have Sims 4 Premium Edition running on Windows 8. Put in first disc and ran it as suggested. When I went to put in the second disc that auto run file couldnt be found. I went into the Sims 4 files. 2 auto runs and a zip file. Clicked on the auto run file with the Sims green icon as with the zip file gives me lists of
where would you like the file to open into? Thats my question guys. Been waiting for this game for months now a cant even open it. I hope its not the start of things to come....as I love playing this game like everyone we want enjoyment not frustration. Im sure we all appreciate a quick solution to this issue. Disapointed. :womansad:I re booted didnt work.
- Anonymous12 years ago
- Anonymous12 years ago
As I wrote I put the first disc in as the instructions. But I found the problem. ORIGIN WAS THE PROBLEM. After uninstalling orgiin from my computer then just put in the first disc it will load and put in origin again it will load the game put in your code then at 98% will ask for the other disc continue with the prompts and all is good. I have tried this on Windows Vista and Windows 8.1 all good.
Just to let you know. I did try to update Origin first it wouldnt do it. The Windows Vista origin wasnt installed in the first place but ran the game as I mentioned above. On windows 8.1 only first disc installed until I did above.
Interestly to note the people I designed in the demo preview that was emailed to me before game release were still there when I installed the first disc first time around. Now that I deleted origin and installed the game as above the sims I had there are gone but game works so all good. I hope this can help out a few people that are having issues loading the game.
Ok after all this when I click on the desk top icon it asked me to sign into origin so obviously working through there. My understand is that this game can be run without internet what can I do now if I want that option?
- Anonymous9 years ago
how do you install it through origin??
- EA_Mai9 years ago
EA Staff
Hi @jessied407825,
The first step to download the game through Origin would be installing Origin itself in case you don't have it already installed in your computer. You can download the Origin installer from here: https://www.origin.com/store/download
Once installed, you would need to redeem your code in Origin for the game to appear in your Game Library: https://help.ea.com/en-sg/help/origin/origin/redeem-your-serial-code-in-origin/
Keep in mind each code can only be redeemed once, so make sure you are using the right EA account.
Finally, you can install it following these steps: https://help.ea.com/en-tr/help/origin/origin/how-do-i-download-my-new-game-on-origin/
Don't hesitate to ask if you have any questions! 🙂
-Mai
- 9 years ago
I've noticed that if you buy the game directly through Origin, you don't even need a code 🙂
- EA_Mai9 years ago
EA Staff
Exactly @Hadron1776, the game is directly added to the account with which you buy the game, so you don't need to redeem your code, you can just open Origin and start the download 😉