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shorty1984327's avatar
shorty1984327
8 years ago
Solved

I need to uninstall sims 4, will i lose my expansion packs and CC?

HI! I have recently downloaded items of CC and my game was still working but I downloaded loads more of CC and now when I try and load up sims 4 I get a notifications saying I need to delete my CC an...
pc
  • 172e3cda0034987's avatar
    172e3cda0034987
    8 years ago

    You won't loose game progress, game saves or your custom content. Before you uninstall/reinstall, just back up your Sims 4 folder to the desktop and all your Sims 4 files should be fine.

714roy's avatar
714roy
7 years ago

I can log into my origin account, but the sims 4 game wasn’t in my game library. I know I said I can play the sims 4 but that I was because I didnt know I was playing the sims 4 free trial. I can’t even use the redeem code that my game came with because i already used it back in 2016. I’ve checked the Order History from my origin account but all I see is that I tried the *sims 4 (trial) dated back to 2016. So forget about the “would I have to repurchase the expansion packs?” Do I have to buy the sims 4 again??

crinrict's avatar
crinrict
Hero+
7 years ago
@714roy It's best if you contact support for help with this as outlined on the last page.

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