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Anonymous's avatar
Anonymous
11 years ago

I NEED TO USE MY REDEMPTION CODE TWICE

My twin sister and me got sims 4 as a gift on our birthday. The sims 4 disc gave us so much trouble when we attempted to install it on her laptop that we had to google how else to do it. It said rede...
pc
crinrict's avatar
crinrict
Hero+
11 years ago

You can only redeem it on one account but from that account you can install it on multiple computers. You would need to access the game through her account though.

  • Anonymous's avatar
    Anonymous
    11 years ago

    hello,my sister gave me her sims4 game because she dont play it but the code has already been used,what can i do??...what i need to go into her account?

    • crinrict's avatar
      crinrict
      Hero+
      11 years ago
      @saaphari-2 wrote:

      .what i need to go into her account?

      Yes

      You can also try if a game advisor is willing to help you out though



      Game advisors can be found through live chat or call-back

      1. https://help.ea.com/en/contact-us/ 
      2. Click on the orange NEXT button
      3. Select a platform
      4. Click on the orange NEXT button
      5. Select a topic and describe your problem in a few words
      6. Click on the orange NEXT button
      7. Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back

      In Details here: How to contact a Game Advisor using the new EA Help page

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