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Anonymous's avatar
Anonymous
11 years ago

I NEED TO USE MY REDEMPTION CODE TWICE

My twin sister and me got sims 4 as a gift on our birthday. The sims 4 disc gave us so much trouble when we attempted to install it on her laptop that we had to google how else to do it. It said rede...
pc
crinrict's avatar
crinrict
Hero+
11 years ago

You can only redeem it on one account but from that account you can install it on multiple computers. You would need to access the game through her account though.

Anonymous's avatar
Anonymous
11 years ago

hello,my sister gave me her sims4 game because she dont play it but the code has already been used,what can i do??...what i need to go into her account?

  • crinrict's avatar
    crinrict
    Hero+
    11 years ago
    @saaphari-2 wrote:

    .what i need to go into her account?

    Yes

    You can also try if a game advisor is willing to help you out though



    Game advisors can be found through live chat or call-back

    1. https://help.ea.com/en/contact-us/ 
    2. Click on the orange NEXT button
    3. Select a platform
    4. Click on the orange NEXT button
    5. Select a topic and describe your problem in a few words
    6. Click on the orange NEXT button
    7. Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back

    In Details here: How to contact a Game Advisor using the new EA Help page

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