Forum Discussion

StarW0lf001's avatar
StarW0lf001
5 years ago

I own sims 4 but it wants me to renew ea membership?

I bought sims 4 years ago and have over 6000 hours in the game and multiple packs but when i booted up origin today is says i have to reenew my ea membership to play the game?? have i missed somethin...
pc
BABOUINGAMING's avatar
BABOUINGAMING
3 years ago

Yeah I do, i bought it in 2020 (Digital Deluxe edition)

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
3 years ago

Hey @BABOUINGAMING for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a phone or chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or call

Darko

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