Forum Discussion
DxDiag for my system
@jjsmack84 Please do a clean uninstall and reinstall of the Intel graphics driver, as described here:
Use the newest graphics driver (Intel only, not Nvidia) offered for your computer by Dell:
https://www.dell.com/support/home/en-au/product-support/product/inspiron-27-7777-aio/drivers
Even though it's somewhat old, it may still work fine. And even if it doesn't, it's still worth finding out whether you get this particular error again or something else. If you can't play after reinstalling the driver, please post a new dxdiag.
- 2 years ago
Same result. Attempts to launch, is unsuccessful, goes back to EA app. Error code did not appear.
Attaching new DxDiag
- puzzlezaddict2 years agoHero+
@jjsmack84 Unfortunately, this is bad timing: the EA App is having some serious issues and lot letting a number of players open their games. So please check back in an hour or two, or whenever you see an update from EA that the issues should be fixed.
The fact that you're not seeing the previous error could mean it's solved or that the game isn't getting far enough in the launch process to trigger that error anymore.
- 2 years ago
I'm forever hopeful it will start working again! It stopped working for no reason, maybe it will start-up again 😉
I really do appreciate you trying to help. Already more than I got from EA!
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