Forum Discussion
1 year ago
So, to further everything, I've uninstalled and reinstalled the game. I also did a complete clean reinstall of Windows 11. The game continues to crash and is unplayable. Attached are my DxDiag files. The issue is only with The Sims 4.
puzzlezaddict
1 year agoHero+
@travistragedy2 Please set your main monitor to run at 144 Hz rather than 240, as a test. (The setting should be in Windows Settings > System > Display, maybe under Advanced.) 240 Hz is technically an overclock, and while it should be fine, this is an easy setting to adjust.
If that doesn't help, please do a clean uninstall of the Nvidia graphics driver, which is listed as the problem for two of the Sims 4 crashes in your dxdiag. Here's how: