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crinrict's avatar
crinrict
Hero+
11 years ago

[Info] Sims 4 - Download & Installation & Startup issues

Update 2015/01/27. This is now obsolete. New FAQ is here: http://answers.ea.com/t5/The-Sims-4/FAQ-Installation-Updating-and-Startup-Issues/td-p/4276949 If you have further issue, please search the...
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Anonymous's avatar
Anonymous
11 years ago
I bought the sims 4 yesterday and when i went to install it today, i loaded the first disc and it asked for the product code. when i typed in the product code it said its already been used. is there anything i can do to fix this? i bought it from walmart fully wrapped and everything and it wasnt opened until this morning. please help!
Anonymous's avatar
Anonymous
11 years ago

Talk to EA, they will ask you to send them a picture of your code page, then will probably give you new one.

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