Forum Discussion

crinrict's avatar
crinrict
Hero+
10 years ago

[INFO] Sims 4 and Windows 10

Hi guys, to keep the Windows 10 release a bit organized, I'm making a sticky. I'll be putting solutions/problems on the first page and I'll be moving threads in here. Please put all your iss...
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pekesims's avatar
pekesims
Hero (Retired)
10 years ago
jdripple escribió:

Since upgrading to Windows 10, Sims 4 won't even launch.  I get:

"Unable to start:

The Sims 4 game is already running."

[ed35e0ea:29f00e76:18a1dd51]"

This is from a fresh boot, so it definitely is not running.

Hi @jdripple

Please, try the following steps:

  1. Find the "Electronic Arts" folder inside "Documents".
  2. Right click on it and choose "Properties".
  3. In the new window, select the "Sharing", and a few lines below, press the "Sharing..." button.
  4. It will open a new window. There's a drop-down list. Choose "Everyone" and then Add.
  5. Everyone will be added to the list below. Choose "Read/write" in the permission level for everyone.
  6. Save the changes.
  7. Open Origin, log in, and try to launch your game again.

Let me know if that works for you.

Anonymous's avatar
Anonymous
10 years ago

I was having the same problem of the game saying that it was already running when I launched the game. What you suggested fixed the problem right away. Many Kudos to you. This also fixed a problem with another game I have. but different file of course.

Forever gratefully yours,

Caladonius 

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