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Labell18's avatar
Labell18
5 years ago

Initialization error at startup 135dec40:29f00e76:00000084:18a1dd51.

My game was working fine two days ago until yesterday when I got this initialization error 135dec40:29f00e76:00000084:18a1dd51.

I've tried just about everything. Here are some things i've done that didn't work

Uninstalled and reinstalled the sims 4, origin, and restarted my laptop

Deleted temp files

Repaired the game

Made sure my windows defender wasn't blocking the game from loading

Clean sweeped my computer

Ran origin and the sims 4 as an administrator 

Does anyone have any suggestions on how to fix it?

pc

5 Replies

  • crinrict's avatar
    crinrict
    Hero+
    5 years ago

    @Labell18 Does the game create a user folder at all ?

    Did you turn off ransomware protection in defender or add an exception ?

  • Labell18's avatar
    Labell18
    5 years ago

    It creates a user folder and my ransomware protection in defender is off.

  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @Labell18 Are you playing in english ? Is both Origin and the game set to the same language ?

    Did you try making a new admin account on your computer and see if it works there ?
  • Labell18's avatar
    Labell18
    5 years ago

    I made a new admin account and it's running now thank you so much!

  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @Labell18 Happy to hear. Make sure to move the user files you want to keep over to the new account if you're ok with using that now.

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