Initilization Error at startup?
Before I updated my game, I was getting a "missing mscvp120.dll" error whenever I tried launching my game. However since yesterday's update, it now launches a black screen before closing out with a "...
Forum Discussion
It's been months and I'm still not able to play my game ☹️ I tried all solutions listed, ran CCleaner and reinstalled both Origin and the game itself however I'm still getting the same message.
@Simologist Okay, please post a new dxdiag, so I can see the current state of your computer. And let me know whether the initialization error is exactly the same code as before or slightly different—there are a few of them floating around, and the numbers in the error can indicate different causes.
Yes, I get the exact same initialization error as before
@Simologist Please try uninstalling and reinstalling the 2015-2019 VC++ runtimes, which Sims 4 uses. Click Windows key-i, select Apps, and scroll down to the Microsoft Visual C++ Redistributables. Click on the 2015 (or 2017, or 2015-2019) versions, both x86 and x64, and Uninstall. (Don't touch the versions from any other year.) Then download and install new versions directly from Microsoft:
https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
You need both the x86 and x64 versions, but you can skip the ARM version, which is for a different class of device. Restart your computer before trying to play.
If you get the same error, do the above for the 2010 VC++ runtimes, again both x86 and x64.
x86: https://www.microsoft.com/en-us/download/details.aspx?id=8328
x64: https://www.microsoft.com/en-us/download/details.aspx?id=13523
Community Highlights
- EA_Cade11 months ago
Community Manager
