I want to return the Sims 4 game but I don't know if the game is eligible. I would really like to know if the game is eligible so that u could get my return money. Also how do you have a live chat with the ea admin and what does a live chat exactly mean?
Yeah all Origin games qualify as far as I know as long as they fall into the time period.
https://www.origin.com/en-us/great-game-guarantee
You may return EA full game downloads (PC or Mac) and participating third party titles purchased on Origin for a full refund. Refund requests can be made within 24 hours after you first launch the game, within seven days from your date of purchase, or within seven days from the game’s release date if you pre-ordered, whichever comes first. And if you purchase a new EA game within the first 30 days of its release date and can’t play it due to technical reasons within EA’s control, you can request a refund within 72 hours after you first launch the game instead of 24.
Live Chat just means a Chat box between you and an EA advisor.
