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tinnyorbit's avatar
tinnyorbit
2 years ago
Solved

Island Living World Not Loading

Hello. I recently bought the Island Living pack and none of the lots in that world are loading properly. I've already tried reaching out multiple times to EA, uninstalling, taking mods/cc out to see ...
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    3 months ago

    @brooklynbistro  Again, this is not about deleting and reinstalling Island Living.  Please follow the guide I linked to the letter and see what happens.  You need to save your progress without IL present, then reload that save.

    On a Mac, the Delta folder is inside the Sims 4.app.  Right-click the Sims 4 icon and select Show Package Contents to see its contents.  But again, this is likely irrelevant to the question at hand.

puzzlezaddict's avatar
puzzlezaddict
Hero+
2 years ago

@tinnyorbit  Do the lots load properly in a new save, one that has never been exposed to mods or custom content?  Please let me know either way.

  • tinnyorbit's avatar
    tinnyorbit
    2 years ago

    Nope. I've already tried taking my mods/cc out to see if that was the issue. I also tried repairing the game and restarting my PC. I was able to get it to work once but it only lasted a few minutes. It's like the pack wants to work but doesn't at the same time.

    • puzzlezaddict's avatar
      puzzlezaddict
      Hero+
      2 years ago

      @tinnyorbit  Please go into the game's program files, here by default:

      C:\Program Files\EA Games\The Sims 4

      or

      C:\Program Files (x86)\Origin Games\The Sims 4

      and delete the EP07 folder (Island Living was the seventh expansion released).  Then open the Delta folder and delete the EP07 folder there too; this is patch data, not the actual pack.  Repair the game: open your EA App game library, click Sims 4, and select Manage > Repair.  Download IL again and test in a new save, still with no mods or cc present.

      In order to mess with the game's program files, you'll need to close the EA App and also kill the EABackgroundService in the Task Manager if it's running.

      • brooklynbistro's avatar
        brooklynbistro
        3 months ago

        Hi! I know you posted this in January but I just downloaded Island Living yesterday and I can't get any of the lots to load, it's basically impossible for me to play. I get that this question was posted in the PC forum but I'm on a Mac - I tried to follow your instructions and I didn't find a "Delta' folder, that might be a PC thing? Anyone been successful in getting the game to work?

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