Keep getting this message on my steam deck
Attached picture below of the message i keep getting, i’ve uninstalled and reinstalled and am able to get into the game, but then i get a message saying new content has downloaded and I have to refre...
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yeah i’m just opening it from steam as normal, and it only gives that message when i re start the game for new content. super weird!
@cassi0peia10_ Do you keep getting the error no matter how many times you restart your Steam Deck, without uninstalling and reinstalling Sims 4? If so, does it help to clear the EA App's cache? I'm not actually sure whether that works on a Deck, but it's easy to try.
https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
If that doesn't help, then my next suggestion would be to contact EA customer support and ask that the EA version of the Sims 4 base game be removed from your account, leaving only the Steam version. That would hopefully prevent the App from trying to reinstall the base game.
The caveat here is that this would prevent you from playing in macOS, at least until you added back the base game, which is not simple to do when the Steam version is already present. If you're sure you won't be playing in macOS going forward, it's a viable option, but I'd avoid it otherwise.
If you do want to try this, I would strongly recommend the live chat option rather than email, especially since you'll want to clarify you're only asking for the free base game to be removed, nothing else. If you don't see the live chat option, try a different category of issue.
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