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VLRM96's avatar
VLRM96
Newcomer
15 hours ago

Kits purchased from Marketplace don't appear on EA app

I am a PC player. I owned The Sims 4 Country Kitchen kit for free on Marketplace. Then, I bought 1500 Moolas to purchase three more kits with a 20% discount: Restoration Workshop kit, Kitchen Clutter kit and Golden Years kit. The last 3 kits I purchased for 400 Moolas each one, so I have 300 Moolas left.

Those 4 kits appear on my game, but the don't on my EA account DLCs catalog. What would happen if I delete or lose accidentally my current savefile? Would I lose those 4 kits forever?

Please, fix this problem, I really need them to appear on my DLCs catalog.

ea app

1 Reply

  • crinrict's avatar
    crinrict
    Hero+
    5 hours ago

    Hi VLRM96​ 

    if you bought them through the marketplace, you can install them there. Seems kits bought on the marketplace don't show up in EA app.

    You should be able to see them through Marketplace > My Collection.

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