Forum Discussion
@smilelikemiles Sorry for the late-ish reply; I spent my Sunday not on this forum. At any rate, it's best to address the Windows errors first, then see how your game runs afterwards. A repair install will give you the cleanest version of Windows short of wiping your C drive and reinstalling from scratch:
https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html
Once you've done that, let me know whether there are any lingering issues with Windows, and if not, how Sims 4 runs.
It appears to be working now and it’s running smooth. I finished a windows update but I officially turned off automatic windows updates and I’ll be updating now only on days I don’t plan to use my PC.
also turned off the sims updates bc lately their bug fixes have been minor and I couldn’t care less. They should fox bigger issues.
My game only appears not to work after a sims update even when playing in offline mode and repairing game. I cleared origin cache bc it appears Origin was buggy last night (I know several people who had issues with it last night) and that alone seems to have fixed the issue I was having.
I'm not sure why my windows updates are always the issue. Why can’t my updates ever just be perfectly fine. Why do I have to install a clean windows? I’ve never done that before and don’t feel comfortable doing it on my own…
and no worries I wasn’t mad you didn’t respond I was just frustrated so I was pretty much giving up but I just did a simple clearing of the origin cache but it was interrupted by a windows update when I restarted my PC following the clearing. All is good for now. And it’s also starting up normally at the moment. Normal load screen times.
- puzzlezaddict4 years agoHero+
@smilelikemiles A given Windows update may alter a resource that an app needs in order to run properly, and the update process may revoke or temporarily block access to that resource. If the same Windows update is failing over and over, the resource(s) in question can be affected over and over too. I don't know whether this is what's happening to your computer; I'm just saying it's possible. But there are plenty of other possibilities too.
A repair install is not a clean Windows install and doesn't take nearly the same amount of effort. Windows can also retain your data if you want, so you wouldn't be stuck reinstalling games or moving around personal files. It's worth considering if you run into any other trouble.
- 4 years ago
Ah I see.
Sorry if I seem to difficult. In the past I tried to follow stuff to fix my computer and I in fact caused it to crash so I’m unfortunately traumatized by that so I feel like my ability to do this safely is up in the air without guidance from a tech professional at my side. I’d fear I’d lose my files in the process :/
- puzzlezaddict4 years agoHero+
@smilelikemiles I totally understand, and it's a good idea to back up anything essential regardless of how comfortable you are with the process. In fact, it's a good idea to make regular backups even in the absence of any issues.
Doing a repair install is really not complicated at all, and I say that as someone who tried it just to see how it worked when I didn't know much about Windows. But it might be less stressful for you if you got help from someone you know who's more comfortable working with Windows. This doesn't have to be a tech professional; a friend who builds their own gaming PCs would probably be more than capable.
- 4 years ago
Thank you! Yeah! I do regular backups anyways. I use an external drive. Is there other places I can keep a backup as well?
and I see. If needed I will look into it thank you! It’s so hard these days since I don’t have as much time to do things and my computer seems to really take it’s time sometimes!
- puzzlezaddict4 years agoHero+
@smilelikemiles I personally think the best backup is an external drive that's not (usually) plugged into your computer. So even if your computer were damaged, it wouldn't also damage the external. But as a secondary backup, you could upload some data to a free cloud storage service, for example Google Drive or Dropbox. Most services don't offer a lot of storage for free, but that should be enough for your most essential files.
And yeah, it can be hard to find the time to tinker with the computer, especially when you just want to spend your little free time playing. If and when you're ready to do a deeper dive, and you have more questions, you know where to find me.