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AgnieszkaMaria81's avatar
AgnieszkaMaria81
Rising Scout
5 years ago

Laptop restarts

Hi I just installed the sims 4 and installed the patch. After the update I restarted my Laptop and start playing a new save with a new sim. I started to walking in MT Komrebi but My Laptop restarted ...
pc
AgnieszkaMaria81's avatar
AgnieszkaMaria81
Rising Scout
5 years ago

I used Windows Diagnostic Data Viewer and it says that QtWebEngineProcess.exe is broken . This is the text. and dxdiag .

QtWebEngineProcess.exe

Description
Faulting Application Path: C:\Program Files (x86)\Origin\QtWebEngineProcess.exe
Creation Time: 19.11.2020 22:06:37
Problem: Zatrzymano działanie.
Status: Raport został wysłany

Problem signature
Problem Event Name: APPCRASH
Nazwa aplikacji: QtWebEngineProcess.exe
Wersja aplikacji: 0.0.0.0
Sygnatura czasowa aplikacji: 5cface50
Nazwa modułu z błędem: Qt5WebEngineCore.dll
Wersja modułu z błędem: 5.8.0.0
Sygnatura czasowa modułu z błędem: 5cfacd06
Kod wyjątku: 80000003
Przesunięcie wyjątku: 002df6f1

Extra information about the problem
Bucket ID: 71bc1cbe8b3f18eab1cdf3a382c5062c (1282949352469628460)

AgnieszkaMaria81's avatar
AgnieszkaMaria81
Rising Scout
5 years ago
@crinrict I tested it again when playing witha new household 8 sims the game just break my windows and my laptop restarted again. I just moved my sim to a empty lot in Newcrest. This is a nightmare I can not play Sims 4 .

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