Forum Discussion
@magdalenaR Are you saying the game currently doesn't load at all, or is the only issue that your saves don't show up? For the saves, they need to be in Documents > Electronic Arts > The Sims 4 > saves, and your other user content (saved households and builds, mods and custom content) need to be in that same Sims 4 folder. If you move that folder, or the Electronic Arts folder it's in, the game won't be able to find the data and will create a new folder with no content.
If you want to store your saves and other content in a different location, you can use a symbolic link to tell the game where to look. Here's how:
(Windows)
(Mac)
https://bluebellflora.com/saving-your-sims-4-folder-to-an-external-drive/
Make sure you back up your saves and anything else you wouldn't want to lose before starting the process.
The game works fine, it’s just all my saves are gone after I moved my Electronic Arts folder:
- puzzlezaddict4 years agoHero+
@magdalenaR Right, so the game isn't reading your saves where they're currently located. If you want to see for yourself, here's how to identify the folder the game is using:
https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/
You'll either need to put your saves and other user content back into the folder Sims 4 uses, or use a symlink to point the game to the folder you want it to use.
- 5 months ago
hi, i did this multiple times but it said "the system cannot find the path specified" on CMD. i dont know whats wrong. can you please help ☹️ thank you so much
- puzzlezaddict5 months agoHero+
@camellia2k7 Please post a screenshot of the Command Prompt window showing the command you're entering and the result. Please also list the location where you'd like your user folder.
Finally, please list the location of your Documents directory, as Windows sees it. You can find it by entering this in Command Prompt:
reg query "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders" /v "Personal"
About The Sims 4 Technical Issues - PC
Community Highlights
- EA_Cade8 months ago
Community Manager
Recent Discussions
- 2 hours ago
- 2 hours ago
- 3 hours ago