Lost Residental Lots
- 7 years ago
@raykiyowada Have you ever had Mods or CC in your game? If you have please try moving your Mods folder to your desktop and delete the localthumbnailcache.package file, plus delete any folders with the word 'cache' in the name in your 'The Sims 4' folder. If It fixes the situation you can re-add your Mods/CC one at a time to see if one was causing the issue. Please also check for updates for all Mods/CC.
Also, it could be possible that a game with your sims you just made is still a duplicate game if you happened to save a game or copy of one with this new household open... it would still be good to look in your 'load game' area in the main menu, just to be positive. Please check/open each of the recent ones to be sure.
Can you please check over the suggestions that Crin made on the first page of this report, then check the last several pages on the report for recent additions and see if this is similar to what you are seeing? https://answers.ea.com/t5/Bug-Reports/OPEN-Houses-Lots-disappear/td-p/4620279