Forum Discussion
I got some bluescreens a couple of times 1-2 years ago when trying to fix my laptop (forgot what for) since then I've never got anymore bluescreens until now.
Here's the check result after I reinstalled my graphics driver:
PS C:\WINDOWS\system32> DISM.exe /Online /Cleanup-image /Restorehealth
Deployment Image Servicing and Management tool Version: 10.0.19041.3636
Image Version: 10.0.19045.3693
Also:
PS C:\WINDOWS\system32> sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan. Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
PS C:\WINDOWS\system32>
@thatnoel You're getting BlueScreens now, or else Windows Error Reports hasn't recorded another error in a year or two (vanishingly slim chance) or the dxdiag can't read the newer reports (possible). The question is whether they're happening while you play. It's possible that they happen at shutdown and you don't notice, in which case they're probably not related to the Sims 4 issue but still worth investigating.
How does Sims 4 run with the new graphics driver installed?
- 2 years ago
I've never encountered bluscreens when I played sims before, but today as I started the game there was a pop up that said:
"AMD Bug Report Tool
We detected a blue screen has occurred on your system. A bug report has been generated. This report could help AMD find a solution. Would you like to report the issue?"
I got additional 5-8fps with the new updated driver, but the improvement is still nowhere close to before the 1.102.190.1030 update.
Also, now the in-game lime color seems to be broken (see attached picture) probably due to changes in AMD settings? Do you know how to fix this?
- puzzlezaddict2 years agoHero+
@thatnoel That doesn't look great, but it could be a driver issue or a more general system issue or something else. I'd rather see what the BlueScreens are about and go from there.
For that, open a File Explorer window and enter C:\Windows\Minidump in the address bar. For the most recent two or three crash dumps, right-click the files and select Copy, then right-click the desktop and select Paste. From there, you can zip the files together, upload the .zip to a third-party filehosting site (Google Drive, Dropbox, etc.), and link it here.
- 2 years ago
I kind of fixed the broken color by enabling color temperature control in AMD settings, now it's all good. But I keep getting the bluscreen warning pop up even right after booting up my laptop😞
Here's the file:
https://drive.google.com/file/d/17JBR-DdZbA0WCbQkDNV4TjQDVvh-VChc/view?usp=sharing
About The Sims 4 Technical Issues - PC
Recent Discussions
- 2 hours ago
- 3 hours ago
- 6 hours ago
- 8 hours ago