Forum Discussion

animeislife628's avatar
animeislife628
3 years ago
Solved

Missing Packs Epic Games

I'm using epic game to play the sims but my pack are not showing up in game. what do I do.
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    3 years ago

    @animeislife628  Okay, so I take it you received codes that you registered within the EA App?  In that case, open the App, then your game library, click Sims 4, and select Manage > Manage Add-ons.  From there, you should be able to download your packs.  Make sure you're only downloading the packs, not a second copy of the base game.

    If that doesn't help, please run a search for EP05 , which is the folder for Seasons.  Open a File Explorer window, click This PC in the left panel, and enter EP05 in the search field in the upper-right corner.  Wait for the search to finish, then make sure the full file path is showing under each result.  If it's not, expand the window sideways as necessary.  Take a screenshot using Windows key-shift-S and attach it to a reply here.  Then repeat for EP04 , which is Cats & Dogs.

puzzlezaddict's avatar
puzzlezaddict
Hero+
3 years ago

@animeislife628  Which packs are you missing, and where did you buy them: in Epic, through the EA App, through Steam, or from a third-party retailer that provided a code?

animeislife628's avatar
animeislife628
3 years ago
@puzzlezaddict season, island living and dogs and cats. I brought it from a third-party. 🙂
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @animeislife628  Okay, so I take it you received codes that you registered within the EA App?  In that case, open the App, then your game library, click Sims 4, and select Manage > Manage Add-ons.  From there, you should be able to download your packs.  Make sure you're only downloading the packs, not a second copy of the base game.

    If that doesn't help, please run a search for EP05 , which is the folder for Seasons.  Open a File Explorer window, click This PC in the left panel, and enter EP05 in the search field in the upper-right corner.  Wait for the search to finish, then make sure the full file path is showing under each result.  If it's not, expand the window sideways as necessary.  Take a screenshot using Windows key-shift-S and attach it to a reply here.  Then repeat for EP04 , which is Cats & Dogs.

    • animeislife628's avatar
      animeislife628
      3 years ago

      omg thank you so much!!!!

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,446 PostsLatest Activity: 30 minutes ago