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jpkarlsen
7 years agoHero (Retired)
Do you have any Mods or CC? If so move your Mods folder to the Desktop and delete localthumbcache.package. Then test the game.
7 years ago
That did not work sadly , is there anything else I can do? I really want to fix it
- jpkarlsen7 years agoHero (Retired)
@kate35353535 wrote:That did not work sadly , is there anything else I can do? I really want to fix it
Try doing a factory reset as described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
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