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maisie062018's avatar
7 years ago
Solved

my game has started to crash after the windows 10 update

my sims 4 game has started to crash after the new windows 10 update and I feel like I have tried everything to fix it.  I have uninstalled it and reinstalled it many times and deleted the sims 4 folder and got rid of all my custom stuff and tried lowering the graphics and everything and it has been going on for months and I cant find a way to fix it anywhere and I don't know what to do.

Does anyone know how to fix this?

  • Hi! Thanks for your help but I have contacted the people from ea and they have helped me solve the issue, thanks for helping me @jpkarlsen 

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