Forum Discussion

mjstern101's avatar
mjstern101
6 years ago

My game won't load and it keeps asking me to update

After the April update my game won't load. I updated the game and the notification said that that the Sims 4 was ready to play. But it doesn't show the play button, it still just shows the update but...
pc
mjstern101's avatar
mjstern101
6 years ago

I eventually uninstalled everything (The Sims & Origin), wiped out all user setting files, and then restarted then reinstalled. It then started working. 

Coley2194's avatar
Coley2194
5 years ago

is anyone still having these issues?

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @Coley2194  There have been a few reports of the issue since the January 21 patch, yes.  The suggestion is the same as before: try clearing Origin's cache, then repairing if necessary.

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