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@KMCocoa Please try the suggestions in the first post of this thread:
https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Sims-4-already-running/m-p/13276380
Even though the error is different, the the fixes are largely the same.
Hello i have another issue ,now the game says i have run out of memory which is not true.
@KMCocoa I've merged your new post with your previous thread. Did you try the suggestions in the thread I linked earlier?
If none of that helps or helped, please let me know what antivirus you use. Please also run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
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