My Origin account isn't working.
OK so lets get straight to the story. 2 years ago, I needed sims 4 for a school project, so I couldn't afford 40 dollars for sims 4, so I went on ebay to buy a cheaper price, and I did. I even have ...
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You need to contact a game advisor for this.
https://help.ea.com/en/contact-us/
Select your game and go from there.
I did. But they said they couldn't do anything about it.
If you got the game when you were 12, you probably have a child's account? Or at least you did before? They can be a bit trickier for us to help with.
But something with your message is a bit tricky. Did you buy the account?
SpoilerEA Terms of Service section 6: Rules of Conduct
When you access or use an EA Service, you agree that you will not:
- Sell, buy, trade or otherwise transfer or offer to transfer your EA Account, any personal access to EA Services, or any EA Content associated with your EA Account, including EA Virtual Currency and other Entitlements, either within an EA Service or on a third party website, or in connection with any out-of-game transaction, unless expressly authorized by EA.
You can see the full terms here: http://www2.ea.com/terms-of-service
Or did you mean that you did not create your account until you bought the game? 🙂
- Approved
I didn't bought a game from a child. So no. I bought it from an adult who didn't want to use the account anymore.
And I just bought the account that had sims 4 in it.
That is against the TOS. Unfortunately it looks like the seller closed the account or changed the password. There is nothing we or EA can do about that.
To continue playing you will need to purchase the game on your own Origin account.
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