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RandomPerson939's avatar
RandomPerson939
3 years ago
Solved

My packs are missing from the game

I recently bought more sims 4 packs, I installed them but they weren’t showing up in game. I tried everything, repaired the game, cleared the cache nothing worked. The packs were not showing up but o...
pc
puzzlezaddict's avatar
puzzlezaddict
Hero+
3 years ago

@RandomPerson9394  I think reinstalling is probably easier than doing any further troubleshooting that may not help either.  But please do a clean uninstall and reinstall:

  • Put aside your Sims 4 folder in Documents\Electronic Arts and rename it to something that doesn't include the words "Sims 4."
  • Download Revo Uninstaller (the free version is fine) from here.
  • Launch Revo, select Sims 4 from the list, and click Uninstall.
  • Once the game is uninstalled, select "Moderate" under "scanning modes," and click Scan.
  • Review the list, in case there's something you want to save; otherwise, click Select All, and then Delete.
  • Close Revo, and restart your computer.

Repeat the process for the EA App, and see if Revo picks up anything from the CAS Demo; if it does, remove whatever it finds.  Restart your computer, install the App, and install Sims 4 into a new folder, one you create specifically for this purpose.  The folder should be on the root level of the drive of your choice, for example C:\Games is fine, but not C:\Program Files\Games.

RandomPerson939's avatar
RandomPerson939
3 years ago

So I've uninstalled the Sims 4 and EA app. I reinstalled the EA app but it's having some issues so I'll try downloading the sims again in an hour or so.

Thank you.

  • Imboredbotherme's avatar
    Imboredbotherme
    3 years ago

    I'm having the same issues. After uninstalling and reinstalling, clearing the cashe, and repairing the game I tried running the game before without mods and my packs still didn't show up.

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