Forum Discussion
6 years ago
Thank you for your reply! I did get that on Origin myself. For more information, Origin is not blocked in Mainland China, we could buy everything on it normally. One of Chinese players said they were redirected to Hong Kong store automatically every time.
That’s even more confusing now. I bought it here, even redirected to HK store, it should still be HK version. How could I be locked
Just a few hours I have to buy it again, it’s working this time. There’s 2 Sims4 in my game library now and I hate this situation ☹️
kreatora
6 years agoHero (Retired)
@SylviaAltor
Is this second one also in the same wrong language version?
I left China 15 years ago so I don't know what exactly is the situation with games for today.
I think you can ask EA to cancel these purchases and return the money.
https://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/m-p/2161281
https://help.ea.com/en/contact-us/?product=the-sims-4&platform=pc&category=technical
Is this second one also in the same wrong language version?
I left China 15 years ago so I don't know what exactly is the situation with games for today.
I think you can ask EA to cancel these purchases and return the money.
https://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/m-p/2161281
https://help.ea.com/en/contact-us/?product=the-sims-4&platform=pc&category=technical