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alexcallan12's avatar
alexcallan12
11 years ago

My Sims 4 Game Reset Itself??

I just went to play sims 4 and its like it's reset itself! All my sims, saved families, screenshots,and any achievements are gone! It's like I never even played it! I haven't installed any mods or an...
pc
Jambanana143's avatar
Jambanana143
10 years ago

I am having EXACTLY the same issue and I am unsure what to do. I don't have any custom content either, so I don't think it's anything I might've downloaded, and I've already tried to 

'repair game' on Origin and refreshing but neither worked.

pekesims's avatar
pekesims
Hero (Retired)
10 years ago

Hi @Jambanana143

If you never installed custom content or mods, then check your Screenshot folder in Documents/Electronic Arts/The Sims 4. Are your screenshots there?

If you didn't take any screenshot either, what about files in Documents/Electronic Arts/The Sims 4/saves? Can you see old files there?

  • Jambanana143's avatar
    Jambanana143
    10 years ago

    None of my screenshots are present

    • Jambanana143's avatar
      Jambanana143
      10 years ago

      Under "Saves" is I go to scratch I have some stuff in there

      • pekesims's avatar
        pekesims
        Hero (Retired)
        10 years ago

        Then try what @crinrict suggested:

        "If not, your folder got probably moved by accident.

        Search for TRAY to see if you have a second user folder somewhere and if you do, just copy the stuff back"

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