11 years ago

My Sims 4 Game Reset Itself??

I just went to play sims 4 and its like it's reset itself! All my sims, saved families, screenshots,and any achievements are gone! It's like I never even played it! I haven't installed any mods or an...

pekesims

Hero (Retired)

10 years ago

Hi @Jambanana143

If you never installed custom content or mods, then check your Screenshot folder in Documents/Electronic Arts/The Sims 4. Are your screenshots there?

If you didn't take any screenshot either, what about files in Documents/Electronic Arts/The Sims 4/saves? Can you see old files there?

Jambanana143

10 years ago

None of my screenshots are present

Jambanana143
10 years ago
Under "Saves" is I go to scratch I have some stuff in there
- pekesims
  Hero (Retired)
  10 years ago
  Then try what @crinrict suggested:
  
  "If not, your folder got probably moved by accident.
  
  Search for TRAY to see if you have a second user folder somewhere and if you do, just copy the stuff back"
  - Anonymous
    10 years ago
    but what if it is not in tray?!?! then what do you do???