My Sims 4 Game Updated and Reset Everything
I updated my Sims 4 game. It switched over Origin to the EA app and at the end of the update, it said something like "account error" or something along those lines. When I opened the game, it was sho...
Forum Discussion
@maddiesyn It sounds like something else might be going on with your computer that has nothing to do with Sims 4. So please start with a virus scan. Download Malwarebytes (the free trial is fine) from here:
https://www.malwarebytes.com/mwb-download
Open it, click Scan > Custom Scan > Configure Scan, check all the boxes both for scans and for every drive listed (C and anything else you see), and let it do its job. This can take anywhere from a few minutes to multiple hours, depending on the size of your drive(s) and what Malwarebytes finds. Please attach its report so I can take a look.
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- EA_Cade11 months ago
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