Hi @kaylakkelly
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
I’ve tried the factory reset and repairing through origin. I tried it with no mods or cc added but the issue remains. Not sure what else to try.
Hey, creating a new user profile and hopping into create a sim and the skin tones seem to be working properly.
Do you know of any way to fix this on my main save? I’m quite far in and would rather not have to restart this one.
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