New Sims 4 CAS story mode not working

I updated my game the day the update came up for console and started a new game and the option for story mode wasn't there and I never got a prompt for it. I didn't play for a week or two after and another console update came out and I just updated it today and realized that story mode was still gone both for new games and existing. Don't ask why but I thought turning on the tutorial again would bring up the story mode prompt but turns out none of the tutorial shows up even when I have it enabled so something's up