Forum Discussion

LIVE4MINT's avatar
LIVE4MINT
New Rookie
3 years ago
Solved

No English in game

I can't choose English on install game with EA App, is there ways to solve problem? If i buy English-only key, will it solve my problem? And if i will get English by that way, will other languages go...
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    3 years ago

    @LIVE4MINT  Did you previously have access to English or not?  Some versions of Sims 4 are language-locked, and that's by design.  You could in theory get EA customer support to replace your current version with the global version, which includes English, but It might take multiple tries to get a support rep who's willing to help.

    https://help.ea.com/en/contact-us/

    If you previously had access to English but don't now, that's a known issue with its own master thread, so please let me know.

LIVE4MINT's avatar
LIVE4MINT
New Rookie
3 years ago

i didn't had english, so how can i fix it? am i need to buy english key to do it? but does i need to do it with all my dlc?

puzzlezaddict's avatar
puzzlezaddict
Hero+
3 years ago

@LIVE4MINT  Like I said, you may be able to get an EA customer support rep to remove the language-locked version from your account and add the global version instead.

Or you can install the game through Steam, which only offers the global version.  You'd need to uninstall the EA App version first.  Afterwards, you could install your packs through the EA App, and they'd work with the Steam base game.

  • LIVE4MINT's avatar
    LIVE4MINT
    New Rookie
    3 years ago

    support said that they cant do anything, but trick with steam works as well, but now i need to run 3 launchers at background just to play sims...

    • puzzlezaddict's avatar
      puzzlezaddict
      Hero+
      3 years ago

      @LIVE4MINT  That's unfortunate, but this issue might be resolved at some point, so check back later if you want.

      I do think you should be able to play without the Epic launcher running in the background, at least after the first launch of Sims 4 after installing the Epic-owned packs.

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