Forum Discussion

kyblade007's avatar
8 years ago

No weight gain or sliders after update

For some reason after the update my sims have not been able to gain weight and also the sliders don't work for me anymore. I have already deleted all the mods and cc that were giving my games problems, but my sims still look like they're starving. Hopefully this issue can be resolved soon.

3 Replies

  • CMeki's avatar
    CMeki
    Hero (Retired)
    8 years ago

    @kyblade007

    Did you try removing all your mods and then starting the game?
    For example, move the mods folder from C:\Users\Username\Documents\Electronic Arts\The Sims 4 to your Desktop and start the game.

    If that does not work, try resetting your files to factory settings.

    • Make a backup; copy your The Sims 4-folder from C:\Users\Username\Documents\Electronic Arts to an external drive or somewhere else on your computer, for example your desktop.
    • Rename the The Sims 4-folder in C:\Users\Username\Documents\Electronic Arts to The Sims 4_backup
    • Start the game, make a new save, and see if the error is gone. 
      (The game will have created a new The Sims 4-folder in your documents, this is supposed to happen)

      • If yes, continue
      • If no, post a reply telling us the error is still there
    • Start putting folders back in the new The Sims 4-folder. Observe! After every file/folder, start the game and make sure it still works, before putting in the next one.
      • Options.ini - your game settings
      • Saves - your old saves. The sub-folders are not needed. If putting these back causes problem, try putting one back at a time.
      • Screenshots
      • Custom music - if you have any
      • Tray - your library objects; like lots, rooms and sims
      • Mods - your mods and cc, might cause problems when putting back

    If putting back one of the folders was problematic and you did not work it out, please post a reply and we'll see if we can find what your problem is!

    Source: https://help.ea.com/en-us/help/the-sims/the-sims-4/backing-up-and-resetting-the-sims-4/

    Good Luck! 🙂

  • CMeki's avatar
    CMeki
    Hero (Retired)
    8 years ago

    @kyblade007

    Open your Origin client and go to My Game Library, right-click The Sims 4 and choose Repair.

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