Forum Discussion

Re: Sims 4 - Packs missing from EA app

I own Cats n Dogs, City Living, Parenthood, and High School Years. EA App refused to acknowledge that I do even though it shows my download history, and the add-ons are still in my folder?????? But they do not show up on my purchase history. Ive seen many people having the same problems and I tried to follow their solutions, with no success.

I play on PC. I've repaired, installed, reinstalled, re logged, I tried moving the packs out of the folder and back again, I tried moving the entire game to another hard drive/SSD. Nothing works.

Throwing a Hail Mary since EA Support doesn't seem to want to help either.

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Hey there drowningfishh​ 

    Your post was merged into the current main thread on this, please take a look at the accepted solution here for more information.