Solved
Oops! An error occurred. Please try again later. [ref. #entitlement-failed]
Using PC. After clicking "Join Trial" for the Get Famous pack, Origin popped up, but this error message appeared.
- UPDATE: I tried a different way of accessing the Get Famous free trial - directly from Origin and not through the game and it's downloading now.
@roberta591 No, it's not a trial base game and I'm only using one EA account. I think the issue is purchasing while in the game itself - using Origin from outside the game seemed to fix it. Thanks for the help 🙂
.jpg){kind=link}