Forum Discussion

DarthDiona

New Rookie

4 years ago

Solved

Oops! An error occurred. Please try again later. [ref. #entitlement-failed]

Using PC. After clicking "Join Trial" for the Get Famous pack, Origin popped up, but this error message appeared.

DarthDiona
4 years ago
UPDATE: I tried a different way of accessing the Get Famous free trial - directly from Origin and not through the game and it's downloading now.

@roberta591 No, it's not a trial base game and I'm only using one EA account. I think the issue is purchasing while in the game itself - using Origin from outside the game seemed to fix it. Thanks for the help 🙂

DarthDiona

New Rookie

4 years ago

UPDATE: I tried a different way of accessing the Get Famous free trial - directly from Origin and not through the game and it's downloading now.

@roberta591 No, it's not a trial base game and I'm only using one EA account. I think the issue is purchasing while in the game itself - using Origin from outside the game seemed to fix it. Thanks for the help 🙂