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pefkovelones19's avatar
pefkovelones19
5 years ago
Solved

Origin keeps deleting Sims 4 app from my PC

About two weeks ago, Origin deleted Sims 4 from my computer. I managed to reinstall it, but every time I shut down my computer and boot it again, it is automatically deleted. Right now, every time I ...
pc
  • roberta591's avatar
    roberta591
    5 years ago

    @pefkovelones19 Some older 64 bit systems are being set to run the Legacy Edition for additional reasons other thensbeing a 64 bit system. I think it has to do with the memory and maybe some other hardware- not sure. @puzzlezaddict  has a good point to check the antivirus especially if your using a third party antivirus.

pefkovelones19's avatar
pefkovelones19
5 years ago

@roberta591 I'm playing on a 64-bit, Windows PC, the Digital Deluxe version. Yes, I uninstall before reinstalling.

roberta591's avatar
roberta591
Hero (Retired)
5 years ago

@pefkovelones19 Some older 64 bit systems are being set to run the Legacy Edition for additional reasons other thensbeing a 64 bit system. I think it has to do with the memory and maybe some other hardware- not sure. @puzzlezaddict  has a good point to check the antivirus especially if your using a third party antivirus.

  • pefkovelones19's avatar
    pefkovelones19
    5 years ago

    @roberta591 @puzzlezaddict My antivirus has already set the app under the allowed section, so it possibly has to do with my system. I will run the Legacy Edition instead. Thank you for your help!

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