origin offline causing game to stutter/freeze
so i started playing the sims 4 yesterday while origin was in offline mode and the game started to stutter /freeze for a second every few seconds. i didn't know what was causing it at the time so i t...
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Just so I know what computer you have, could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
here it is
Have you done a virus scan on your computer lately and is your Windows all updated ?
You're specs as such look good but you have some issue wish windows programs in your DxDiag.
- I updated my drivers and I have an antivirus installed that checks daily on too whatever else it does. Is it a specific program/s? After going through and updating everything I'm still having the same issue
It's these in specific: OC_GURU.exe and GameBarPresenceWriter.exe
One seems to have to do with XBox connections (are you also use your account for XBox ?) and the other seems to be a file that shouldn't be giving troubles unless a virus is disguising as it (hence my inquiry)
I would do a complete scan to make sure it's nothing bad.
Also have you tried a clean boot to see if that helps ?
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