Forum Discussion

AalyahReed's avatar
6 years ago
Solved

Origin Screen Blank since May Update

Origin just automatically downloaded its newest version a few days ago, and ever since then the screen has been blank when I open Origin. I am still able to play my Sims 4 game via the shortcut on my desktop, but I was planning on buying some Expansion packs soon and I worry I won't be able to do that with Origin having issues. 

I have tried reloading the page, deleting Origin cache files and temp files on my computer already. I have also added Origin and Sims 4 as exceptions to my anti-virus, but I am still getting the blank screen.

What I am wondering is, are other people having this issue since the most recent update, and if so, is EA/Origin aware and working on fixing the issue? I would like to avoid attempting a manual reinstall if I don't have to.

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